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New Idea

Option for multiple notifications on contracts

Related products:Freshservice
  • May 18, 2023
  • 4 replies
  • 33 views
I
Apprentice
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Hello,  We recently implemented Freshservice and i am building out our contract management portion.  Currently there is only 1 option for notification (which i have set to  90 days).  In our previous system i could set up multiple notification dates. (Example: 90 days, 60 days, 30 days, 15 days)  This way we got multiple notification reminders in case we missed the first one.  Could this be added as an option.  

Thanks.

    4 replies

    Z
    Top Contributor ⭐
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    • zachscottTop Contributor ⭐
    • Top Contributor ⭐
    • September 28, 2023

    Bumping as I am also interested in this.

    S
    Contributor
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    • ScottJ
    • Contributor
    • October 19, 2023

    Also very interested in this option.

    S
    Apprentice
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    • so_dj2
    • Apprentice
    • January 9, 2026

    Please can this be added as we also manage contract in this way with multiple notifications. 

    A
    • ayanjack
    • January 9, 2026

    That would be a really useful enhancement. Having multiple reminder intervals for contracts (like 90, 60, 30, and 15 days) helps ensure renewals don’t get missed. Hopefully Freshservice considers adding more flexible notification options for contract management.

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