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Option to automatically set Service Catalog tickets and Service Requests

Related products:Freshservice
  • November 19, 2014
  • 0 replies
  • 20 views

When using the Service Catalog, it would be nice to have a configuration item to automatically default the Type of Service Request for any items created through the Service Catalog. I have had to build about a million rules to do this, and it is pretty annoying. This should be a no-brainer. :)