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Option To Email A Solution To A Group

Related products:Freshservice
  • March 6, 2015
  • 0 replies
  • 8 views

We are looking for the ability/option to notify a group of agents when a solution is created.

Not every solution is worthy of notifying the team, it would be ideal to have a check box or an email to group button either during the solution create process or be able to email them once the solution is created.