Last week I had a request to temporarily disable an agent, but there isn't an option to do so. My only option was to change the agent back to a requester. If I would have had to put the requester back to an agent, that would have made for extra work. Turns out I didn't have to, but having an option to disable would be really useful at times.
Closed for Voting
Option to just disable an agent
+3I wonder if leaving the agent record intact, but removing all user roles would achieve the desired effect?
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