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Option to set "Billable" off by default

Related products:Freshdesk
  • June 16, 2016
  • 5 replies
  • 12 views

Or possibly even disable the "Billable" feature for time tracking.  We don't charge customers for support.

5 replies

  • Author
  • Contributor
  • June 16, 2016

Just found the Non-Billable by Default app!


  • Community Debut
  • July 10, 2016

Hi Scott, where is the app? We need that too


Within Freshdesk, navigate to Admin > Apps > [Get more Apps] > [Non-Bilable by default]

 


  • Contributor
  • April 12, 2018

What about for the new Mint UI?


aravind.sundararajan
Skilled Expert
Forum|alt.badge.img+12

@BeeP: This has been one of the popular apps available on V1. We'll be soon adding interface APIs for time entry events, post which, the app would be made compatible on Mint.


Cheers!