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Option to set "Billable" off by default

Related products:Freshdesk
  • Jun 16, 2016 1:46 PM UTC
  • 5 replies
  • 15 views
Contributor

Or possibly even disable the "Billable" feature for time tracking.  We don't charge customers for support.

5 replies

Contributor
  • sbeeson
  • Author
  • Contributor
  • Jun 16, 2016 6:44 PM UTC

Just found the Non-Billable by Default app!

Community Debut
  • allan
  • Community Debut
  • Jul 10, 2016 12:48 AM UTC

Hi Scott, where is the app? We need that too

Contributor
Within Freshdesk, navigate to Admin > Apps > [Get more Apps] > [Non-Bilable by default]

 

Contributor
  • bhakti.patel
  • Contributor
  • Apr 12, 2018 9:26 PM UTC

What about for the new Mint UI?

aravind.sundararajan
Skilled Expert
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@BeeP: This has been one of the popular apps available on V1. We'll be soon adding interface APIs for time entry events, post which, the app would be made compatible on Mint.


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