Organizing WhatsApp Templates

To make the WhatsApp template sending process faster and more organized, add a feature that allows users to select a template group before choosing the specific message. This can be implemented by adding a filter or tab in the message modal, so the user first picks the group (e.g., Claims, Installments, Renewal) and then sees only the related templates. This approach streamlines navigation, reduces errors, and keeps Meta’s grouping structure integrated into the workflow.