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Out of office edit/delete buttons

Related products:Freshsuccess
  • January 23, 2023
  • 4 replies
  • 87 views

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Selected roles in OOO app can apply leave dates for others, but there is no edit/delete option, in case dates were selected incorrectly. Those choices would be helpful when agents are unavailable to fix the dates.

September 18, 2023

Thanks for your post! We do have a plan to invest in this area in 2024! We're still at the early planning stages so I can't say yet if this is definitely a capability we'll support, but it will be carefully considered. Thank you, again.

 

4 replies

e.c.kane
Skilled Expert
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  • Skilled Expert
  • February 13, 2023

Upvote here. This seems a half built feature. There’s no sensible way to remove people from being OOO. Seems like a basic requirement for the feature.  


thecatalyst
Community Debut
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  • Community Debut
  • September 18, 2023

Thanks for your post! We do have a plan to invest in this area in 2024! We're still at the early planning stages so I can't say yet if this is definitely a capability we'll support, but it will be carefully considered. Thank you, again.

 


alyssia.correa
Skilled Expert
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New IdeaOpen : Open for Consideration

Tina.Nilsson
Community Debut

Hi! I can not find a way to remove OOO for an agent. Is that still not available in Out of Office app?