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Under Review

Out of office edit/delete buttons

Related products:Freshsuccess
  • Jan 23, 2023 9:41 AM UTC
  • 4 replies
  • 95 views

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Selected roles in OOO app can apply leave dates for others, but there is no edit/delete option, in case dates were selected incorrectly. Those choices would be helpful when agents are unavailable to fix the dates.

Sep 18, 2023 9:16 AM UTC

Thanks for your post! We do have a plan to invest in this area in 2024! We're still at the early planning stages so I can't say yet if this is definitely a capability we'll support, but it will be carefully considered. Thank you, again.

 

4 replies

e.c.kane
Skilled Expert
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  • Skilled Expert
  • Feb 13, 2023 12:00 PM UTC

Upvote here. This seems a half built feature. There’s no sensible way to remove people from being OOO. Seems like a basic requirement for the feature.  


thecatalyst
Community Debut
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  • Community Debut
  • Sep 18, 2023 9:16 AM UTC

Thanks for your post! We do have a plan to invest in this area in 2024! We're still at the early planning stages so I can't say yet if this is definitely a capability we'll support, but it will be carefully considered. Thank you, again.

 


alyssia.correa
Skilled Expert
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New Idea→Open : Open for Consideration

Tina.Nilsson
Community Debut

Hi! I can not find a way to remove OOO for an agent. Is that still not available in Out of Office app?