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New Idea

Out of office - view

Related products:Freshservice
  • July 14, 2023
  • 0 replies
  • 34 views

Chris S.
Skilled Expert
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Hello,

Our customer has installed the Out-of-Office app.

Now, they've seen how it works, they are happy.

But, there are 2 things that would be handy…

  1. The first tab is called ‘Agent Availability’ This is confusing; because when you log in, you want to see which agents are OOO and not the ones that are available.
  2. It would be nice if there could be added 2 columns: 1 with the starting date of your Leave, and 1 with the date the holiday end.

Hopefully there are more people who would like this.

 

Gr.

Chris