+1Hello,
We have different brands and each brand has a specific email address.
So when our agent has to do an outbound email, it always displays the same email in From field, for example Brand A, whereas the agent has to use the email of Brand B.
Is is possible to set the From field as blank?
Thank you.
Facing an issue where the 'From' field is blank in outbound emails? This could be caused by incorrect email client settings, missing configuration in your email server, or an issue with your email application’s setup. Double-check the SMTP settings, ensure the 'From' address is correctly configured, and verify that the email account is authenticated properly. If the problem persists, try resetting the email client or checking for updates, and ensure the email service provider isn't experiencing any outages.
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