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Parent/Child Tickets

Related products:Freshdesk
  • June 8, 2013
  • 4 replies
  • 28 views
D
Contributor

We commonly have tickets that need different people/groups to do certain sections. Having the ability to create child tickets associated with the parent or master ticket would be a huge improvement. 

4 replies

E
Community Debut
  • esboltz
  • Community Debut
  • December 23, 2013

This would be a huge benefit in a project environment.

S
Contributor
  • stefan_10564
  • Contributor
  • March 5, 2014

Great:-)!

T
Community Debut
  • tony
  • Community Debut
  • March 5, 2014

Why didn't I think of this?


Thus, it would allow freshdesk ticketing system to be used for limited PM organization.  Awesome!

aravind.sundararajan
Skilled Expert
Forum|alt.badge.img+12

Sorry that this took a while to come. We already have this functionality as a plug-n-play app in our marketplace - https://apps.freshdesk.com/parent_child_tickets/


Cheers!

Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
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