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Permission for changing passwords

Related products:Freshdesk
  • February 12, 2020
  • 1 reply
  • 14 views

 There should be a specific permission when creating custom roles for allowing an agent to change a contact's password without having to make the agent a full admin.

1 reply

Hi Bryan,


Apologies for the delay in getting back. 


We heard your feedback and we have this one already added to the list of Feature requests. We would make sure to notify when this is available. You can follow this space for any updates on the new features/enhancements from us.  


Cheers!