We have internal processes where it would be useful to have a persistent canned form, so that the user can half fill out a form and then come back and fill the form back in.
New Idea
Persistent Canned Form
+9- Community Manager
Hi,
I hope you are doing well :)
I understand that you want to used canned forms for internal purpose too.
The ideal use-case of canned forms is to collect additional information from customers to resolve problems faster. However you can create internal tickets and insert this canned form and fill them as this way too the form will be delivered to agents and their responses will also be added as a note on the ticket.
Feel free to respond to this thread for any queries :)
Thank you
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