Hey FS Team,
I am trying to make it so I can create dispatch'r rules based on the entries in Service Request fields, but there is not way to pull data from a specific field like you can with Tickets. Can you add a feature that allows me to do this?
I was thinking that assigning a service request an ID Number could generate the place holders like this: {{SR32.cell_phone_type}}. Where SR indicates that it is a service request, 32 is the ID number and "cell_phone_type" is the field.
