Please add a “New Email” button into FreshService, just like we have with FreshDesk. This is to allow us to initiate a new email conversation with someone and associate that to a new ticket. Not having this ability has been deeply painful.
New Idea
Please add "New Email" button to FreshService
+1Join the Community
Already have an account? Login
Welcome back to Freshworks Community
No account yet? Create an account
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.