Skip to main content
Closed for Voting

PLz show the product name as it's OWN column in ticket grid

Related products:Freshdesk
  • December 8, 2016
  • 2 replies
  • 17 views
I
Apprentice

PLz show the product name as it's OWN column in ticket grid



https://snag.gy/9h8Cm4.jpg



2 replies

aravind.sundararajan
Skilled Expert
Forum|alt.badge.img+12

Hello,


You'd be able to customise the list view and display additional columns for more contextual information about the tickets. This is available on the new MINT interface and it allows you to switch between the views easily.


Please read this article to know more about the feature.


Cheers!

Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
aravind.sundararajan
Skilled Expert
Forum|alt.badge.img+12
Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
Terms of UseAccessibility statement