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Portal Tenancy

Related products:Freshdesk
  • September 28, 2023
  • 0 replies
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DarrellB
Apprentice
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Good day

I would like to suggest that Portals with multiple branding requirements are setup as tenants so that each portal will have it’s own default email notifications, own activation portal specific to that Domain, and email  for “User Activation Email” that uses it’s own portal Domain and branding. 

Reason being, is that if the first product or portal uses all the standard defaults, the next addition of portal and or product, have to manual configure automation scripts, which is administrative. 

I refer you to Ticket [#14731313], Which confirms that currently, it is not possible to customize the activation process End to End per Portal.

Regards,
Darrell