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New Idea

Possibility to provide access to Groups section in Admin section to Supervisor role

Related products:Freshdesk
  • October 21, 2024
  • 0 replies
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There are few sections that have been provided/shown to Supervisor role.
 
Could it be also possible to control the access of Groups also? Adding agents to the needed groups is much easier from this section rather than individually adding it from the Agent list, lots of clicks needed.