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New Idea

Possibility to set reminder from the To-Do list in the dashboard

Related products:Freshdesk
  • November 18, 2024
  • 0 replies
  • 12 views

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As of now, the reminders can be set in To-do list from the ticket details page and not when adding a new item to the list from the Dashboard.
 
Agents would like to have the possibility to add a reminder from the Dashboard. Please let me know if this is already a FR at your side. If not then will it be even considered.