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Possiblity to control unsubscribe link from proactive outreach email

Related products:Freshdesk
  • Oct 10, 2022 8:23 AM UTC
  • 1 reply
  • 66 views

Jacob.Andersson
Apprentice
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Hi,

I have some customers that are not happy that it is not possible to control the unsubscribe link in the email outreach function

  • At least possible to translate to local language
  • Some outreach email is critical and it should not possible to unsubribe.   

1 reply

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  • Contributor
  • Dec 1, 2025 10:36 AM UTC

Any news on this idea?