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Preview Email Notification

Related products:Freshservice
  • Aug 17, 2017 4:20 PM UTC
  • 1 reply
  • 28 views

When modifying email notifications it would be awesome to have a preview button to see how the email would appear rather than having to test it manually.


Maybe I missed something and there is an easier way to preview these changes. :-)


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1 reply

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  • Contributor
  • Aug 9, 2023 12:16 AM UTC

We need this!  Should be available in both Email Notifications and in workflow > Send Email config.

If we had this, we could send a test email to check formatting and without actually submitting or triggering a ticket to test. 

This could work similarly to the Preview Survey functionality - or just have a pop up preview screen.  Either way.