Printing From Freshdesk

Hi Nikki

We have implemented this feature and will be available by this weekend update.

You will be able to Print the Entire Ticket and conversation details. (We will improve the Print feature for Tickets list soon)

regards

Vijay

Print option is excluding the time entries. Is it possible to include the Time Entry with the description in to the print option. Currently we have to enter the details twice (once in to the reply and once in to the timesheet). 

And I would like an option to exclude private note's. 

Now all note's are printed. We sometimes add the printout as a attachement to an invoice....

Thanks,

Remi

Hello. 

I can't see a way of printing - did this feature request from two years ago ever get implemented? 

Liz

I've found it! Thanks.