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Printing from FS needs improvement

Related products:Freshservice
  • February 26, 2024
  • 0 replies
  • 9 views

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As agents we should be able to print out a solution article. Seems pretty basic, especially if it is available on the support site side.

 

Currently when trying to print a support article from the agent site, it is so poorly formatted as to be useless.

 

And when printing an article from the support site, the text is miniscule, unreadable.

 

Are improvements in the works?

 

Thanks,

Joe