We have our Freshdesk live chat widget set to pop up for a user after n seconds on a web page. That's working. But once user closes the widget, any proactive popup should be disabled for the rest of their session on our web site.
Right now, even on the same web page, the live chat widget keeps popping up. It's very annoying for me and our webmaster and probably our web site visitors
Hi ,
We understand your point and we will have this raised as a feature enhancement request to our product, who will look into the feasibility of the requirement.
I will update you on any further updates on this.
Thank you for your patience.
Thriyam
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