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Problem with some custom fields

Related products:Freshdesk

I see value of custom field (drop-down) in tickets list.

But I do not see it inside ticket page.

I have this problem time after time with some tickets.

@Aleksei

We could see that this was resolved for you on the ticket that you had raised with us. Happy to assist you, anytime.

Cheers!

Suprabha, Freshdesk Community

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