I am currently evaluating tools for a customer. Freshservice would be a perfect fit, were it not for some UX shortcomings in the project management module:
- Drag and drop sorting of tasks in the Gantt view
- Expand all/ collapse all buttons in the Gantt view (i.e. show all tasks in a task list)
Are these improvements in the product roadmap? I’ve seen the drag and drop functionality mentioned multiple times in this community, but never specifically for the Gantt view
Thanks,
Jan

