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Project tasks import - predecessor and successor

  • Sep 18, 2024 7:32 PM UTC
  • 2 replies
  • 85 views

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Is there a way to import tasks and subtasks including the predecessor and successor task fields?

2 replies

VaibhavS
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  • Apr 10, 2025 11:57 AM UTC

Hi Jennifer,

At the moment, Freshservice does not support importing tasks and subtasks along with their predecessor/successor relationships via the standard import functionality. While you can import tasks in bulk, the ability to define task dependencies (like predecessors and successors) during import is not currently available. 
You can reach out support@freshservice.com to raise this as an enhancement request.
 


Kamakshi
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  • Former Community Manager
  • Apr 15, 2025 9:28 AM UTC

I’m converting this as an IDEA to see if we can get more upvotes.