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Provide a "Format for Print" capability in Solutions

Related products:Freshdesk
  • December 29, 2018
  • 0 replies
  • 13 views

Customers will want to print a Solution Article form time to time and the current output is pretty ugly as it's a basic web page print that pulls in irrelevant information, such as the search fields seen below.



image

I would like to suggest that FreshDesk offer improved printing:



  • At a minimum, do not pull in any content not otherwise found in the article or forum,
  • Provide some basic control over the presentation of standard headers and footers, even if this needs to be configured as part of the Portal's branding controls