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Public Service Catalog Items

Related products:Freshservice
  • Jun 13, 2015 12:05 AM UTC
  • 3 replies
  • 41 views
Contributor
We really would like the ability to have public service catalog items where people can submit requests without logging in. If the submitter is not yet a customer, they could be automatically added at the time they submit the request. This functionality currently exists if a person submits an incident without logging in. I don't see why the service catalog couldn't work the same way.

3 replies

Active Contributor
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  • saifali.shaik
  • Active Contributor
  • Dec 15, 2021 5:28 AM UTC

Thanks for adding this @kiley 

 

We have the same requirement as well.

    Skilled Expert
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    • tyler.brandt
    • Skilled Expert
    • Aug 24, 2023 6:00 PM UTC

    I just submitted a request for the same today. It’s unfortunate to see this was requested 8 years ago without any movement.

    Kamakshi
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    • Kamakshi
    • Former Community Manager
    • Aug 25, 2023 7:05 AM UTC

    Hello @tyler.brandt 

    We totally understand that it’s been really long and we apologize for it. However, we are actively engaged in the process of streamlining our Ideas section. We sincerely appreciate your patience as we strive to keep this platform operational. In the interim, we encourage you to continue sharing your ideas with us.

    Freshworks Community Manager
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