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Push Notification when a new ticket is coming in

Related products:Freshdesk
  • December 3, 2015
  • 2 replies
  • 33 views
D
Apprentice

Goodday, 


I know it is frequently asked, but what it the status of the chrome extension, for a push notification when a new ticked is generated/a reply is sent.


Kind regards

2 replies

aravind.sundararajan
Skilled Expert
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Hello,


Freshdesk is now powered by smart notifications that automatically keeps the agents alerted about the updates happening on their tickets. You can also enable Desktop notifications to be notified even when you're accessing a different tab in the browser.


Cheers!

Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
aravind.sundararajan
Skilled Expert
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Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
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