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Push to Slack stopped working

Related products:Freshdesk
  • December 26, 2019
  • 1 reply
  • 6 views
Z
Apprentice

 Hi,


I've configured an automation to push a Slack notification once a ticket's priority is set to "Urgent" by the user.

The trigger stopped working even though I did not change any associated configuration.


Any idea how to resolve this?



Thanks

1 reply

V
Community Debut

Hi,


Are you still facing the aforementioned issue? If yes, please write to support(at)freshdesk.com and one of our support folks will assist you further on this.


Cheers!

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