Today I was force upgraded to Mint. The Quickbooks integration with Mint does not work. I've been asking Freshworks to not upgrade me to Mint until the integration was working. They've promised me several times that they are working on it. I have at least 5 tickets open concerned this issue. I've sent them 2 videos, and I've been promised that they would fix this before pushing me over to Mint. Last week I got an email telling me the old UI was going to be deprecated on the 31st of May. Today I logged in and I cannot go back to the old UI. Today is the 28th of May.
I've been asking freshworks to fix this for 8 months, and today they've decided to disrupt my business by forcing me to use a badly broken system. Still no resolution.
