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Quote certain lines from a reply in the editor

Related products:Freshdesk
  • November 1, 2022
  • 0 replies
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We are often copying/pasting certain lines of questions from clients and add responses to them. I mark the lines with > characters to indicate a quote like this:

> this is a quote of a question
 

But is is a lot of work when you have multiple lines and it never really works great when the width of a message causes the lines to break. It would be great to have a markup option like we have in this forum:

 

Even in this forum you can use a quote to format a line

 

It would make answering questions so much more efficiënt.

Please add such a format option.

Thanks!
Robert