Skip to main content
New Idea

Raise limit for data exports per module (current limit=5)

Related products:Freshdesk
  • July 18, 2024
  • 3 replies
  • 88 views

julia.a
Top Contributor ⭐
Forum|alt.badge.img+8

I’m referring to the data exports under Analytics > Settings > Data export

I have already scheduled 5 ticket data exports there but if I wanna add another one it doesn’t let me select the module “Tickets”, it’s just not an option in this dropdown menu anymore:

According to @Amrit Mishra there is a limit of 5 exports per module.

In our specific case we have set up both weekly and monthly exports for exporting tickets based on certain tags and have now added exports on specific custom ticket fields, so allowing only 5 exports is not that much and having more would be nice.

3 replies

Finski
Skilled Expert
Forum|alt.badge.img+5
  • Skilled Expert
  • August 18, 2025

I don’t have any working flow at this moment, but I tried this in the past.

I don’t know if this for sure will work, but you can try to add tag each time when task is completed, and if all tasks are closed you should get completed set of tags and then you can try to close the ticket if ticket is updated and tags contains all your tags.

Maybe it will work, let me know :)


julia.a
Top Contributor ⭐
Forum|alt.badge.img+8
  • Author
  • Top Contributor ⭐
  • August 18, 2025

@Finski Sorry, I don’t really get what you mean by that.


Finski
Skilled Expert
Forum|alt.badge.img+5
  • Skilled Expert
  • August 18, 2025

Ohh I don't know what happened I apparently responsed to the wrong ticket  haha, please ignore