�We have a global support portal and a product for a second one. When looking at filters for product, the global channel is named "none", can we rename this?
Closed for Voting
Raname the global support channel under "products"
Hi Chuck,
Apologies for getting back to you late. You can rename the secondary product under your portal settings as well as in your product page. Navigate to admin>portals and click on the portal for which you want to change the name.
If you have any further queries on this, do email us at support@freshdesk.com.
Cheers!
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