Hello!
It would be interesting to add feature in order to react to internal notes.
Such as applause, thumbs-up, heart...
Same feature as JIRA software or Slack software.
Only for internal notes.
OR Team Huddles
It would be available for All FreshDesk plans.
Best,
Hi Antoine,
Good day.
Thanks for your insightful feedback and I am happy to consider this ask of yours as a Feature request.
Kindly note that new enhancements are taken up based on the feasibility and implemented based on the number of asks.
Cheers!
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