Have the ability on the ticket view drop down to select an option called Recently Closed.
This will make it easier to see all tickets recently closed especially if it was accidently closed.
New Idea
RECENTLY CLOSED TICKETS
Join the Community
Already have an account? Login
Welcome back to Freshworks Community
No account yet? Create an account
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.