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New Idea

Recently Viewed List

Related products:Freshservice
  • April 25, 2023
  • 0 replies
  • 11 views

laura_armstrong
Apprentice
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I want a standard list view for “Recently Viewed Tickets”. This is something that Salesforce list views and other tools have been doing since the beginning of time. Give me a list of the last 20 tickets I viewed. This would help immensely when you are multitasking, can’t quickly find something. Seems essentials for larger orgs.