Currently, the ticket activity only records actions taken by an agent or certain other system processes (e.g. merging tickets).
We would like the activity log to record which dispatch'r, observer, or supervisor rule is run on a ticket. On multiple occasions, a rule has had an unintended effect on our tickets, which not only delayed our response to our users, but created extra work for us to go through the rules and essentially guess which rule caused the issue, or request support from Freshservice.
