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Reduce the character limit for a Knowledge Base article title to 1 character.

Related products:Freshdesk
  • Jul 8, 2024 6:14 PM UTC
  • 0 replies
  • 18 views

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For some languages, such as Chinese and Japanese, a title can be less then 3 characters. For example,  the Chinese for Download is 下载, which means this title cannot be used since Freshdesk requires that titles must be at least 3 characters. This is somewhat limiting and I’d like this limit to be reduced to 1 character.