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New Idea

Reduce web pop-up clutter

Related products:Freshservice
  • April 2, 2024
  • 0 replies
  • 23 views

 Every time you close a ticket or a task, an additional pop-up notification appears, taking over screen realestate, and covering useful buttons such as the Close button. It is very frustrating and results in having to constantly close pop-ups to access the features underneath.

 

Could Freshworks consider rolling up multiple pop-ups into one, with an option to expand if the user requires? A single notification pop-up won’t block out and of the buttons and features in that area, resulting in fewer clicks to get a ticket done. See my MSpaint-quality example below: