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Registration - email for changing password - URL is not well build

Related products:Freshdesk
  • July 6, 2020
  • 0 replies
  • 6 views

Dear all


When I create a new user of my freshdesk, he receives a notification by email to activate his account - This activation send a second email with a link to click for changing his password

The URL which is inserted on "Cliquez içi pour réinitialiser votre mot de passe" doesnt work, it is the concatenation of 2 URLS - the 2nd URL is the good one.


Let me know if I can edit this email template somewhere (it is not in the list of email that i can edit)

or maybe it is an issue already reported ?


Thanks for your help


Sylvie