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Relate Software and Change Management

Related products:Freshservice
  • August 18, 2022
  • 3 replies
  • 87 views

Giostra
Active Contributor
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Please allow us to relate changes and releases to Software entities. This is a crucial feature and is absolutely a basis for ITAM and ITIL operations.

Currently we are forced to Software → Fake Asset Related to it → Associate Change with the fake asset which is obviously a big issue for many reasons.

3 replies

zachary.king
Top Contributor ⭐
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  • Top Contributor ⭐
  • August 18, 2022

We definitely need this functionality upvote +100 if I could :)


llamajoe
Community Debut
  • Community Debut
  • May 12, 2023

update +100 more - I literally just deleted a bunch of software from “assets” since it made no sense - then I tried to update the change calendar and I can’t associate to the actual software that is changing!


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  • Contributor
  • July 3, 2024

I could not agree more with this one...struggling with how to do this currently and was considering the “Fake Asset” route as well - very inefficient