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Relationship map improvements

Related products:Freshservice
  • September 1, 2022
  • 0 replies
  • 40 views

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Hi,

It would be very useful if the Relationship Map could get some new features to make it more useful.

  • Filters
    • Enable the user to filter the map to see only specific items/relations so that specific scenarios can be easier to assess and remove possible “clutter”.
  • Ticket indicators
    • Add ticket indicators for all type of associations with the CI/Asset.
    • Currently only Incidents are indicated even though other types of tickets are associated with the CI/Asset. See screenshot.