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New Idea

Remove additional filters on 'Export Tickets'

Related products:Freshservice
  • April 12, 2026
  • 0 replies
  • 4 views

J_Wood
Apprentice
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When exporting tickets from a list that’s already been filtered, when selecting to Export it would be helpful if you could either remove the additional filters that are shown (‘Filter tickets by’), make this an optional filter or add an option to export the tickets that are currently filtered without having to filter further. 

The only way I can get the export to fully work (export all tickets I have in my current view) is by setting the ‘Created time’ filter to be years in the past.