Skip to main content
Closed for Voting

Remove "New Ticket" button for non-Agents

Related products:Freshdesk
  • April 20, 2020
  • 1 reply
  • 16 views

How do I do it?  We want to drive our users to the Service Catalog where we can funnel them into the correct place and ask the right questions up front.


For reference, it's this button:


image


1 reply

  • Author
  • Apprentice
  • April 20, 2020

Nevermind, I found it buried in the header.