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New Idea

Remove or Increase Agent Availability Widget Limit

Related products:Freshservice
  • June 2, 2026
  • 0 replies
  • 13 views

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Currently, the maximum number of Agent Availability widgets allowed on a single dashboard is limited to three. Would it be possible to increase or remove this restriction?

Our department manages more than six agent groups, and we would like to monitor all of them simultaneously. Having the ability to display additional widgets on a single dashboard would provide better visibility and greatly improve our manager’s ability to oversee team performance in real time.