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Remove unsubscribe function from proactive outreach emails

Related products:Freshdesk
  • Jun 26, 2020 3:56 PM UTC
  • 2 replies
  • 94 views
Apprentice

Hi there, 


When I was testing with proactive outreach, I included a test email address in the csv to verify what the customers get delivered. 

I was surprised to see the line under my sent email.

Click to unsubscribe from these emails

 Is it possible to deactivate the inclusion of this line myself? 


Looking forward hearing from you. 

2 replies

hemanth.ramya
Contributor
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Hello Luuk,


Apologies for the delay in getting back. At the moment this wouldn't be possible but we are happy to explore the possibilities of this feature being picked up. You can follow this space for any updates on the new features/enhancements from us. 


Thanks!


Ramya, Freshworks Community || Learn something new today, get recognized for your contributions, stay on top of product updates and build meaningful connections in our Freshdesk community. Fresh ideas, quality service :)
Contributor
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  • n.nijland
  • Contributor
  • Dec 1, 2025 10:35 AM UTC

Any news on this?

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