Small feature request:
Add ability to rearrange and save the column and sort order for both custom reports and for the "unresolved tickets" view that is accessed on the top-right corner of the dashboard.
Right now, seeing the ticket totals all the way to the right (where you have to scroll to see them) isn't effective from a supervisor standpoint in saving time.
It's a cosmetic difference, but as admins and supervisors monitor agent performance, being able to change the appearance would make it easier to see this information at a glance.
Thank you!
