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Reordering forums / categories & the ability to move forums.

Related products:Freshdesk
  • October 5, 2011
  • 1 reply
  • 21 views

I started to implement our forum structure to see how it would look (we have quite a few different categories > forums) and noticed that its not possible to reorder the categories or forums (it seems that they are currently ordered alphabetically).

 

This is a bit of a problem, as our forums are split up as:

 

General Business category

Pre-sales, post-sales, announcements, general discussion, etc.

 

Primary product category

Product support, feature requests, tips & tricks, report bugs, etc.

 

Secondary product category

Template A, Template B, Tempate C, etc.

 

It doesn't make any logical sense to order them

 

- Primary Product

- General Business

- Secondary Product

 

I realize i could trick the system by prefixing the categories with 1, 2, 3 - but thats not really ideal.

 

We'd also like to be able to re-order the individual forums ordering in a category and change the category parent.

1 reply

aravind.sundararajan
Skilled Expert
Forum|alt.badge.img+12

Hello,


Re-ordering the forums within a category is now available.All you have to do is to click on the category name and you'd be taken to the edit page wherein you can edit the category properties / re-order the forums within the category.


Also, individual forums can be moved to different categories by clicking on the Edit button 


Cheers!