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reply text gui does not have "Remove formatting" option

Related products:Freshdesk
  • Mar 24, 2023 10:04 AM UTC
  • 0 replies
  • 16 views

Emet-Selch
Apprentice
Forum|alt.badge.img

I can see "Remove formatting" botton in new ticket text box but When we replay from ticket, we cannot see "Remove formatting" botton.

Why don’t you have Remove formatting botton in replay text box.